Effective Date:7/08/2026
Jain Eye Hospital & Laser Centre is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or contacting our hospital.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out a contact form, appointment request, or enquiry form, we may collect:
- Full Name
- Email Address
- Phone Number
- Date of Birth (if applicable)
- Appointment Preferences
- Medical Concerns shared voluntarily
- Any additional information you choose to provide
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referring Website
2. How We Use Your Information
Your information may be used to:
- Schedule and confirm appointments.
- Respond to enquiries and support requests.
- Provide information about our eye care services.
- Improve our website and patient experience.
- Maintain internal records.
- Comply with legal and regulatory obligations.
- Send appointment reminders and important service updates.
3. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Analyze website traffic.
- Improve website performance.
- Enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared:
- With authorized hospital staff.
- When required by law.
- To comply with legal obligations or court orders.
- To protect the rights, safety, and security of our patients and hospital.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
While we strive to use commercially acceptable security practices, no internet transmission or electronic storage method is completely secure.
6. Medical Information
Any medical information submitted through this website is treated with confidentiality and used solely for appointment scheduling, patient care, or communication related to our healthcare services.
Submitting information through this website does not establish a doctor-patient relationship until you receive medical consultation from our healthcare professionals.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of those external websites. We encourage users to review their privacy policies before providing personal information.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information, where legally permitted.
- Withdraw consent for certain communications.
- Request clarification about how your information is used.
To exercise these rights, please contact us using the details provided below.
9. Children's Privacy
Our website is not intended to collect personal information directly from children without parental or guardian consent. If we become aware that information has been collected unintentionally, we will take appropriate steps to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.